New Client Paperwork

Before your furry friend comes to stay with us, we want to ensure that you and your pet are comfortable with our luxury resort standards and facility. We take pride in knowing that all of our pets are up-to-date on vaccines, in a low-stress environment, and safe in the care of veterinary technicians.


1. New Guest Profile

2. Rules and Regulations

3. Personality Profile   

Proper identification and completed paperwork is required in advance of bringing your pet to stay at the resort. Please make sure to thoroughly read our Rules and Regulations form so that you understand all of our policies and procedures.

To make your check-in process go smoother and faster, please print and fill in the forms listed below and email or fax them to us before your pet's reservation.       All new client paperwork and vaccine records need to be turned in to the resort at least 48 hours prior to scheduled check-in appointment.


Mon - Fri   7am-7pm (closed 12pm-2pm)

Sat - Sun   8am-6pm (closed 12pm-2pm) 


8790 Cuyamaca Street Suite G

Santee, CA 92071

T / 619-562-2326
F / 619-873-2117


*Press the intercom button and we will assist you.

NOTE: We are here to care for the animals but closed to the public on major holidays. 

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Serving all areas of San Diego County to include: Santee, El Cajon, Lakeside, La Mesa, San Diego, Spring Valley, Lemon Grove, Tierrasanta, Poway, Rancho San Diego, and more!